Shipping policy
At Gracelynn & Co. Boutique, we are dedicated to ensuring that your shopping experience is seamless from start to finish. Below is our shipping policy outlining important information about the delivery of your purchases.
1. Order Processing Time
• Processing Duration: All orders are processed within [insert number] business days (excluding weekends and holidays) after receiving your order confirmation email.
• Order Verification: Orders may be subject to verification and approval before shipping and may take additional time to process.
2. Shipping Methods & Delivery Times
• Standard Shipping: Delivered within 14 business days.
• Expedited Shipping: Delivered within 7 business days.
3. Shipping Rates
• Domestic Shipping: Shipping charges for your order will be calculated and displayed at checkout based on weight, dimensions, and destination.
4. Shipment Confirmation & Order Tracking
• Confirmation Email: You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).
• Tracking Information: The tracking number will be active within [insert number] hours.
5. Shipping Destinations
• Domestic Shipping: We ship to all addresses within [insert country], excluding P.O. boxes and military addresses.
6. Customs, Duties, and Taxes
• Gracelynn & Co. Boutique is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility.
7. Delayed or Lost Orders
• Delays: We are not responsible for delays caused by the carrier or unforeseen circumstances beyond our control.
• Lost Packages: If your package is lost or missing, please contact us at [insert contact information], and we will assist in filing a claim with the carrier.
8. Damaged Items
• If you receive a damaged item, please contact us within [insert number] days of receipt with your order number and photos of the damaged product.
9. Incorrect Shipping Information
• Please ensure all shipping information is correct. If a package is returned due to an incorrect address, additional shipping charges may apply.
10. Return Shipping
• For details on returns and exchanges, please refer to our Return Policy.